Our rates depend on the type of service provided and the benefit of your insurance. Insurance may cover some or all of your session. You can call your insurance company to learn more, or contact us to discuss payment plans.
Rates are the same for in person and virtual:
Initial assessment $240
Typical follow-up session 5o minutes $200

Services may be rendered as private pay/self-pay or out-of-network (superbill statement can be provided for submission with your out of network insurance company)

Reduced fee services are available on a limited basis.

Yes, we are in-network for most major insurance carriers.  Out of courtesy, we will complete benefits verification. You will need to give us all relevant information relating to your insurance so we can ensure accurate verification and claim process. 

We routinely join (in network) new insurance carriers so if you do not see your insurance company listed, you can call your carrier our reach out for verification. Currently we are in network with  the following:

• Aetna
• AmeriHealth
• Anthem 
• BlueCross and BlueShield
• Carolina Behavioral Health Alliance
• Carolina Complete
• Healthy Blue
• Magellan
• MedCost
• Spring Health
• Some Medicaid/Medicare
• Optum/UnitedHealthCare
• Partners
• EAP
• Out of Network

North and South Carolina and Virginia insurance companies pay for the teletherapy for its residents.

Your insurance coverage is a contract between you and your insurance company, so it is your responsibility to know your insurance benefits by calling your insurance company and asking the following questions:

• Do I have mental health insurance benefits?
• What is my deductible and has it been met?
• How many sessions per year does my health insurance cover?
• What is the coverage amount per therapy session?
• Is approval required from my primary care physician?

All copays and balances not covered by your insurance company will be your responsibility.
We are happy to work with you to understand what your copay or balance might be after your insurance has been billed.

Please check your coverage carefully by

You have following option to pay for your portion of the services:
You may pay by credit card, Health Savings Plan, and Flexible Spending Account after accessing your patient portal.

Deductible: The amount you pay for the covered health care services before your insurance plan starts to pay.
Copays: Copayment (copays) and coinsurance are two types of cost sharing measures built into your healthcare coverage plan. Your copays are fixed fee that partially pay for medical services. Your coinsurance is the percentage of the treatment cost that you are expected to cover.

• Maximum out of pocket: The most you must pay for covered services in insurance plan year. After you spend this amount on deductibles, copayments, and coinsurance for in network care services, your health plan pays 100% of the costs of covered benefits.
• Why do we charge you different amounts at different times Your billed amount depends on how much your insurance company pays for each visit.
• We send your claim to the insurance company, and then they respond with an EOB (explanation of benefits). We will then bill you for the amount not paid by the insurance company. You can also obtain your EOBs from your carrier. 
• If you have a deductible the insurance company will calculate the payment amount, apply it to your deductible and you are responsible to pay this amount to us.
• If you meet deductible or don’t have deductible, you may have a copay or coinsurance and the amount depends on your policy. You are responsible to pay this amount to us.
• If you have no deductible and no copay/coinsurance the cost of your session is paid in full by the insurance company.
•  In the case that you have a copay/coinsurance and you meet your deductible and out of pocket amount, the insurance company will pay in full for your session Sometimes insurance companies deny claims then revise their decision and make a payment to us. In this case we reimburse you by crediting your account for the amount paid.

If you have any questions about billing not answered here, or if you are a current client and have questions about your statement, amounts you were billed for, need a receipt or statement, or need to discuss a payment plan please contact our office at 704-944-3557 or by email admin@healthyinsighttherapy.com

If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session.